Does the app syncs product description in QuickBooks Online?

  • Shashank Pandey

For product descriptions, we do not support syncing the Shopify description as a name in QuickBooks Online. The reason for this is QuickBooks Online supports only 100 characters in the description field. We do have a feature in which our app can sync the Shopify "Product title - Variant title" into the “description” field of QuickBooks Online.

Also, note that this information gets updated only upon product creation for the first time in QuickBooks Online. We do not update products that already exist in QuickBooks Online. So if you change the product name later on then it will not reflect in QuickBooks Online automatically. This feature needs to be set up from the backend so you will need to contact our support team to enable this feature for you.

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