Tags:
Payment sync
New Feature
Invoice
Automation
Feature to Sync Payment from Xero to Shopify for Unpaid Orders
Overview:
For unpaid orders synced to Xero, this feature enables seamless synchronization of payment statuses from Xero to Shopify. It is particularly useful in scenarios where an unpaid Shopify order has been synced to Xero, and the corresponding payment is later received in Xero, marking the invoice as fully paid.
Detailed Information:
In a standard workflow, for an unpaid Shopify order, once the payment is received directly in Xero and the invoice is marked as paid, merchants would need to manually update the payment status of the related Shopify order. However, with this feature enabled, that process becomes automatic. As soon as the invoice is fully paid in Xero, the associated Shopify order’s payment status will be automatically updated to "Paid" by our app—eliminating the need for manual intervention. Below is the visual representation of this feature’s workflow.
To activate this functionality, users must subscribe to the Payment Sync from Xero to Shopify feature. Click here to learn how to subscribe to this feature.
Key Note:
- Only unpaid Shopify orders will be updated through this feature.
- The order status in Shopify will only be changed when the corresponding invoice in Xero is marked as fully paid.
- Partial payments made in Xero will not be reflected in Shopify.
- Any updates or changes made to the invoice after it has been marked as paid will also not be synced back to Shopify.
For any questions or support, please reach out to us at xospsupport@parextech.com – we’re happy to assist.