How cancelled order updates are synced by Xero Bridge app

  • Chirag Patil

    07 April , 2022

If the refund is processed successfully in Shopify then our app will receive an update from Shopify and our app will sync refund and create a credit note in Xero and also sync payments.

1. If the order is cancelled & refunded in Shopify before our app sync the order to Xero then our app does not sync that order and marks to not sync that order.

2. If unpaid order is cancelled in Shopify then the invoice will be voided in Xero.

3. If the paid order is cancelled in Shopify after the order is synced to Xero and,

  a. The order status is refunded in Shopify, then our app will create a credit note in Xero.

  b. The order status is voided in Shopify, then our app will void the order in Xero.

Tags: Cancelled order Cancelled order sync

Was this article helpful?

Thanks so much for your feedback!

Have more questions? Submit a request

Articles in Order sync

Do you want to save your hours of bookkeeping?

Connect your E-Commerce store to Xero, QuickBooks OR Sage By Parex Bridge.

Try Parex Bridge to save your valuable time By clicking below button.

Try Parex Bridge