Gift Card
- If you are using Gift Cards which are considered Gift cards by the Shopify system, we request you to select the right Gift Card Liability account as a part of the settings for the app.
- If you have selected the correct Liability account, then any transactions which are paid through the Gift cards will decrease the Gift Card liability account. And if the customer purchases a Gift card, then the Liability account increases.
- If the customer is assigned a Gift card for any returns/credit, that should be done through a $0 order in Shopify(from Admin). If a Gift card is issued directly, the liability account will not increase because the app does not have access to that information about the gift cards.