General issues

• Possible causes of duplicated orders and ways to avoid them - Xero Bridge app

  Our app does not create duplicate orders. The possibilities listed in this article can be reasons for duplicated orders in Xero.

• Authorization for Xero Bridge app to Xero account expired

  This article explains why Xero account gets disconnected automatically and actions required to connect it back.

• Why balance is always out for Shopify holding account?

  This article explains the reason why there is always some amount pending in Shopify holding account.

• How "refund_discrepancy" product is created in Xero and a way to avoid it

  This article provides information related to refund discrepancy and how it can be avoided.

• Accidentally subscribed to "Inventory Sync" feature - Xero Bridge app

  This article explains the steps to overcome from the situation if "Inventory Sync" feature is accidentally subscribed.