Order Related Queries

• Sales Transaction Location Mapping to QuickBooks Department/Location

  This article explains how location mapping works from our app to QuickBooks.

• How to Know if an Order Did Not Sync?

  This article explains how to view the list of the order that did not sync.

• Error: “Record Already Exists”

  This article explains why we receive recrod already exists error and how to solve it.

• How Do Shipping and Billing Addresses Sync to QuickBooks?

  This article explain how billing and shipping addresses sync to QuickBooks.

• Order Sync Overview: How Invoices and Sales Receipts Sync

  This article explain how invoices and sales receipt gets sync to QuickBooks online from Shopify.

• How the App Handles Payment Sync When an Order Is Edited

  This article explains how the app handles the payment sync when order is edited.

• Error: “Something You’re Trying to Use Has Been Made Inactive”

  This article explains the reason behind the error something you are trying to use has been made inactive and how to solve it.

• How Are Pending Payments Calculated and Recorded?

  This article explains how the pending payments are calculated and recorded.

• Error: “Duplicate Name Exists Error” or “You Can’t Use <Item Name> Because <Item Name> Already Exists”

  This article explains the reason of duplicate name exists error and how to resolve it.

• Managing Order Update Syncs (Payments & Refunds) to QuickBooks

  This article explains how to manage order and payment update sync.