Managing Gift Card Transactions in QuickBooks via Parex Bridge

  • Pradip Ghanghar

Overview:

When using official Shopify gift cards, it’s important to map the correct Gift Card Liability account in the Parex Bridge app. This ensures gift card transactions are recorded accurately in QuickBooks.

Once the liability account is configured:

  • Selling gift cards increases the liability balance

  • Redeeming gift cards decreases the liability balance

You can configure this under Other Payment Settings in the Parex Bridge app (see screenshot for reference).

Detailed Information:

1. When a Gift Card Product Is Sold in Shopify

Selling a gift card in Shopify increases the mapped liability account in QuickBooks.

Example:

  • Shopify product: Gift Card – $10

  • When synced, Parex Bridge creates (or maps) a non-inventory product in QuickBooks with the same name.

  • This product is linked to the liability account selected in the app settings, increasing the balance.

If a gift card product with the exact same name already exists in QuickBooks (e.g., Gift Card – $10), the app maps to the existing product and records the transaction against its assigned liability account.

 

2. When an Order Is Paid Using a Gift Card

When a Shopify order is paid using the Gift Card payment method:

  • The Gift Card Liability balance is reduced

  • Parex Bridge creates a negative line item named “Gift Card” in QuickBooks

  • This line item is linked to the mapped liability account

If an order is fully paid with a gift card, the net total in QuickBooks will be zero, correctly reflecting the redemption of gift card funds.

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