How do I update the product matching criteria on the settings page?

Overview:

Product mapping plays a key role in managing inventory efficiently. Within the app’s settings page, you can choose a product mapping option that aligns with how products are set up in Shopify and QuickBooks. If the selected mapping does not match your current setup in these platforms and requires adjustment, please contact our support team for assistance.

Detailed Information:

Our app offers automated product mapping between Shopify and QuickBooks, based on the product matching criteria you select in the app settings. This could include matching by SKU, product name.

Once you choose a matching option, save your settings, and begin syncing a batch of orders, the selected criteria become fixed. This design prevents inconsistencies in product mapping and ensures reliable synchronization between the two platforms.

However, if you later realize that the selected matching criteria are not suitable—perhaps due to how products are structured in Shopify and QuickBooks—you can contact our support team. Please email us the specific details of your situation. Our team will review your request, update the matching criteria according to your needs, and remap the products to maintain data accuracy.