Error: The document date cannot be before the end of year lock date

  • Chirag Patil

    25 April , 2022

The document date cannot be before the end of year lock date.

This error is generated from Xero side if you have locked the dates in Xero to stop data from being changed for a specific period. 

If you want to sync the orders with this error then you need to change the locked dates in Xero.

You can navigate to the Accounting menu >> Advanced >> Financial settings and change the locked dates and save the settings.

Unlock the locked dates in Xero.

After that navigate to the Order List >> Unsynced orders page in our app and click on "Re-Sync order" to sync the order. If there are more orders with this error then you can click on "Resync All Orders".

Sync the unsynced orders from Xero bridge app.

Tags: Unsynced orders Lock date

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